Privacy Policy

Information We Receive

When you submit an inquiry or contact form, we may receive your name, company name, email address, telephone or WhatsApp contact, product requirements, drawings, attachments and other information you choose to provide.

The website may also collect technical and usage information, such as browser type, device information, pages visited and referral information, through server logs, cookies or analytics tools where applicable.

How Information Is Used

Inquiry information is used to review requirements, prepare quotations, answer questions, communicate about products or orders, provide requested service and maintain relevant business records. Website usage information may be used to operate, secure and improve the website.

Communication With Customers

We may use the contact details you provide to respond to an inquiry, clarify technical or commercial requirements and communicate about an active or previous business request.

Service Providers

Information may be processed by service providers needed to operate the website and business communications, such as website hosting, form delivery, email, analytics, security or technical-support providers. Information is shared only as reasonably necessary for those services or where required by law.

Data Security and Retention

Reasonable administrative and technical measures are used to protect information against unauthorized access, loss or misuse. No internet transmission or storage system can be guaranteed completely secure.

Information is retained only for as long as reasonably needed for inquiry handling, business records, security, dispute resolution or other legitimate operational and legal purposes.

External Links

This website may link to third-party websites. Their content and privacy practices are controlled by those third parties, and visitors should review the applicable policies before providing information.

Privacy Inquiries

For a question about personal information submitted through this website, contact info@valtorhardware.com or use the Contact Us page.

Policy Updates

This policy may be updated when website operations or information-handling practices change. The current version will be published on this page.